Cancellation policy

Cancel Your Order

If you would like to cancel an order you’ve just placed, please email us at misscowboyclub@gmail.com as soon as possible. Please note that once an item has been shipped, we are unable to cancel the order. In this case, we’re happy to offer an exchange or store credit.

Pre-orders 

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a return. See our returns policy for more details on returns and refunds.